Archive for March, 2010

New YouTrack EAP build is available

Tuesday, March 30th, 2010

Good news for YouTrack Daring EAP users: we have published a new build with a number of fixes and improvements. Check the complete Release notes and get the fresh build. As always, your feedback is highly appreciated!


Track with pleasure,
JetBrains YouTrack team

YouTrack Bookmarklet: one click to submit new issue

Thursday, March 18th, 2010

The upcoming version of YouTrack (aka YouTrack Daring) introduces the bookmarklet, a little tool for your browser to submit new issues with just one click. No need to open YouTrack to create an issue, no need to even switch between browser tabs or windows.

Bookmarklet supports all most important options of the standard Create New Issue dialog.

To get the bookmarklet, the next time you visit the issue tracker do the following:

  1. Open keyboard shortcuts quick reference: click Help — Shortcuts
  2. Drug-n-drop the highlighted “Create Issue” link to your browser’s toolbar. If you prefer Internet Explorer, then right-click on the link and add it to favorites.

There you have it. Now click the button, specify issue attributes, take and attach screenshots (Ctrl+Alt+S) or attach files (Ctrl+Alt+A). Another click, and the issue submitted. Just like that.

Have a nice day and track with pleasure!
JetBrains YouTrack team

YouTrack news: new EAP build and feature freeze

Monday, March 15th, 2010

Hello, everyone! Today we have two major news for you.
First, we have published the new EAP build (build #664) for YouTrack Daring. You probably already know that if you follow us on twitter. What you don’t know yet is that with this EAP build we’ve completed general development of custom fields. All planned functionality has been implemented, and now we’re polishing details. Check back soon for a detailed post on custom fields.

As for the EAP, check the Release notes, download the build, give a try to all new features and feel free to post your feedback and questions on our forum and issue tracker.

Moving on to the second item we’ve got for you today: With today’s EAP we announce a feature freeze for YouTrack Daring. We’re now focused solely on enhancing, improving, testing and fixing. The feature freeze means we’re on the homestretch to release the new version, so stay tuned for updates!


Track with pleasure!
JetBrains YouTrack team

Important: YouTrack database activity on March 5 partially lost due to hardware failure

Saturday, March 6th, 2010

What happened. JetBrains YouTrack instance at youtrack.jetbrains.net experienced an outage yesterday, on Friday, March 5, that resulted in loss of YouTrack database updates that were made from 5:00 GMT to approximately 21:00 GMT on March 5. At 21:00 GMT, YouTrack was found to be unable to read its database due to partial data corruption. YouTrack has been out of service for several hours since then, and was restored at 7:00 GMT on March 6 from a database backup as of 5:00 GMT, March 5. We’re trying to find out what caused the problem and it currently seems like a hardware failure.

Who is affected by this problem. This problem affects users of JetBrains product issue trackers hosted at youtrack.jetbrains.net (specifically, issue trackers for IntelliJ IDEA, ReSharper, TeamCity, RubyMine, dotTrace, MPS, WebStorm, PhpStorm, and PyCharm) who executed the following activities from 5:00 GMT to approximately 21:00 GMT on March 5:

  • Created new issues.
  • Updated existing issues. Updating an issue means changing issue summary, description or attributes; linking issues; attaching files to issues; commenting issues; voting for issues; tagging issues; marking issues as favorites or marking issues to watch.
  • Updated their user profiles. Updating a user profile means modifying notification settings; changing a set of watched items; changing a password or other modifiable profile details.
  • Created or updated tags or saved searches.

If you have not used youtrack.jetbrains.net from 5:00 GMT to approximately 21:00 GMT on March 5, or if you are using any other YouTrack instance, you are not affected by this problem.

We at YouTrack team sincerely apologize to everyone affected by this problem. We’re currently examining our server hardware to find out which specific subsystem caused the problem and why. Knowing the source of the problem will help us make sure that it’s not going to happen again.

If you have additional questions regarding this unfortunate failure, please contact us at youtrack-feedback@jetbrains.com