YouTrack Issue Tracker

Good news, everyone! We’ve just published the new YouTrack Daring EAP — build number 574.

Download and check what’s new in this build:

• New features in this EAP
• Complete Release Notes

Don’t hesitate and send your feedback to us — we always wait for it at our issue tracker and YouTrack forum.

Wish you tracking with pleasure!
JetBrains YouTrack Team

It’s been almost 2 months since YouTrack 1.0 release — a sufficient term to make up our minds regarding how we need to extend YouTrack capabilities further. Having combined external feedback with our own ideas, we feel we’re ready to reveal YouTrack roadmap for the upcoming version code-named Daring. As any roadmap, this one may change in terms of both functionality and deadlines. However, this is how we currently want the product to evolve.

YouTrack Daring is scheduled for release in Q1 2010. It will hopefully introduce the following improvements:

1. Customizable workflow. Working with issues involves multiple steps and options, and the person who’s in charge of an issue tracker installation should have tools to establish a certain workflow for users to follow. For example, you may want to restrict the set of issue attributes available to issue reporter by default, or you may need to reset “fixed in build” attribute value when an issue is reopened. Leading issue trackers provide ways to customize workflow, and YouTrack certainly needs this feature. Of course, we’re reviewing the competition’s experience in the field in order to come up with a better, faster solution.
   Related issues:
   • Support custom workflow and custom issue fields schemas
   • Customizable defaults for new issues
   • Clear fixed in build on reopen issue
   • Somehow force developer to set fix version on issue resolve
   • States settings per project

   Update. Customizable workflow has been rescheduled for the version that will follow Daring, YouTrack Energy.

2. Custom attributes. YouTrack currently provides a predefined set of attributes (Priority, Type, Assignee, Subsystem, Fix version etc.) that covers common software developers’ needs. However, sometimes, you need your own typed attributes for scheduling, references, hardware specifications or whatever else you require to efficiently track your issues. YouTrack Daring gives you the freedom to define which attributes to use to describe your issues, and which type each of them should have.
   Related issues:
   • “Due Date” feature for new tasks
   • Please add attribute “Operating System”.
   • Support custom fields.
   • Issue Time tracking capabilities including summary reports.
3. Upgraded search. Customer feedback and actively tracking our own products helped us reveal a number of limitations in YouTrack search query language. Fortunately, none of them are design-bounded, and we’re intending to safely resolve them in YouTrack Daring. Specifically, we’re enabling search by ranges so that when you want to display all issues fixed for, say, five versions, you don’t have to explicitly enumerate all of them. Other search improvements will include search by user groups (”find all issues created by external users last week”), subsystem search over multiple projects (important when several projects have subsystems with the same name - IntelliJ IDEA contributors should feel relieved), enhanced suggestions etc.
   Related issues:
   • Search by custom date range
   • Add ability to search issues not having tag A nor B
   • Organize states in filters into two groups: resolved and unresolved
   • Text-based search finds something unrelated
   • If few projects have the same Subsystem, query should contain results from both
   • Search query explanation
   • Limit text search by issue fields/comments
   • Subsystem Search over multiple projects should be possible
   • In case of search terms collision (#aaa can refer to several entities), display this to the user and allow to refine the search query
   • Completion list should list project-specific items first
   • Support search by ‘link type’ or get results by ‘link type’
   • Allow using group names in search requests
   • Search for issues commented by some user
   • Use saved search as context, just like now project is
   • Search before, after, between specified dates
   • Show “did you mean” suggestion if no records found
   • Search issues after build, before build, between builds
4. Improved commands. In addition to supporting custom attributes, YouTrack Daring is set to introduce a command to notify other users of an issue or a set of selected issues, and “undo” command to revert latest changes (pretty useful after inadvertently setting all existing issues to “can’t reproduce”). Besides, we’ll make sure that when you try to apply commands that you don’t have permissions to apply, the Command window warns you about that instead of just silently pretending that it doesn’t understand you, as it currently does.
   Related issues:
   • New command for issue: “notify #user”
   • On mark issues as duplicate automatically suggest issue with the smallest number as a main
   • Undo command
   • Support “untag” command on an issue
   • Commands should recognize everything (but do not suggest) and shows “access denied” message
5. More flexible TeamCity integration. Seems like customers use TeamCity in more ways than we’d thought possible. That means, YouTrack Daring should provide more paths of TeamCity integration - specifically, allow mapping multiple TeamCity build configurations to a single YouTrack project, and integrating multiple TeamCity installations with a single YouTrack installation.
   Related issues:
   • Allow multiple TeamCity integrations with a single YouTrack Project
   • Integrate YouTrack with more than one TeamCity installation
   • Integration with teamcity mapping should be visible as tab in project edit to let project admin to change it
6. Recent Activity view. It’s become commonplace to provide a way to see who’s done what lately in an application, so this is a bit of a mainstream feature: for all issues that you watch, you’ll be able to view who commented, voted, or updated them in another way.
   Related issue: Provide Recent Activity Tab
7. Permissions per issue and per issue type. YouTrack currently provides per-project and per-installation security but many public tracker administrators would like to be able to set custom access permissions for specific issues that contain private data. There’s also demand for per-issue-type security which could be more relevant with custom attributes.
   Related issues:
   • Set permissions per issue
   • Permissions per issue type
8. Jira 4.0 integration. YouTrack currently integrates with JIRA 3.x but since JIRA 4 is on the market for a while now, we’re up for an update.
   Related issue: Support JIRA 4.0
9. Improved REST API. Lacking any documentation, few of you know that YouTrack provides REST API with methods for creating, searching, and modifying issues. In YouTrack Daring, we’re going to take the curtain off this wonderful functionality, and extend it - with sufficient permissions, you’ll be able to manipulate users, groups, roles, and execute other administrative actions programmatically through the API.
   Related issues:
   • Document REST API
   • Plugins support
10. Easier installation. Installing YouTrack is in many cases as tough a hurdle as double-clicking a JAR file. However, we’re not completely satisfied with the current state of affairs in this area. First, we currently ask users to request an evaluation license right after downloading and installing YouTrack. This is not without sense but considering the additional difficulty that this step brings to evaluators, we’re going to integrate a common evaluation license directly into YouTrack installation and give evaluators an option to prolong it. Second, we’re currently asking YouTrack root administrator to log in on first YouTrack start. That’s going to trash can as well. Finally, we’re going to provide a third distribution option in the form of a Windows exe file for a true one-click installation experience.
    Related issues:
    • Distribute YouTrack as Windows exe file
    • Integrate evaluation license into installation package
    • Show message about license is about to expire
11. Check for updates. You’ll no longer need to keep an eye on your RSS feed to monitor YouTrack updates — the product will remind you itself whenever there’s a new release available.
    Related issue: Implement check for updates

You can glance through the full list of features scheduled for Daring. Of course, you’re encouraged to vote for features you like, and submit new feature requests.

Some of the features highlighted in this Roadmap should be available for you to evaluate in our upcoming Early Access Program that we’re committed to launch soon (hopefully before the New Year), so stay tuned for further news!

Please welcome the first ever bugfix update to YouTrack 1.0!

Download YouTrack 1.0.1 from JetBrains web site.

This bugfix release resolves a number of critical issues including OpenID login problems, excessive file descriptor consumption, and several exceptions. See release notes for full info.

Have you tried attaching a screenshot to a YouTrack issue? If not, it’s really worth trying. Why?

Because you are not browsing away from the current page when you’re adding attachments.

Because you don’t have to use external applications to edit your screenshots.

Because you have four options straight away when you open the Attach menu in the toolbar:

• File (for existing images or other file types).
• Screenshot (displays YouTrack screenshot applet in capture mode - see below for an example).
• Image from Clipboard (displays YouTrack screenshot applet in editing mode).
• Image from Clipboard without Preview (grabs your buffered screenshot and attaches it to the current issue in one click).

Here’s an example. Select Attach | Screenshot in YouTrack toolbar:

After clicking, the YouTrack screenshot applet opens, giving you 5 seconds to prepare your screen area for capturing a screenshot:

After the applet has captured a screenshot, it switches to screenshot crop & edit mode:

With Crop tool turned on by default, highlight an image area that you want to attach, and press Attach — the selected area will be uploaded and attached to your issue.

If you have already copied a necessary image into your clipboard, just select Attach | Image from Clipboard or Attach | Image from Clipboard Without Preview.

Some of you may have requested a YouTrack evaluation license by filling out this form.

As it turned out today, using the form yielded licenses for Professional Edition instead of Enterprise Edition.

It meant some of you wouldn’t be able to import from JIRA unless your JIRA installation contained no more than 20 users and 10 projects.

We’ve fixed the evaluation form today in order to generate Enterprise Edition licenses, so if you’re experiencing license restrictions when importing from JIRA or performing other operations, you can do one of the following to get an Enterprise Edition evaluation license:

• Contact sales at jetbrains.com to request another evaluation license (that is, Enterprise Edition license) to the same e-mail.
• Fill out the form once again but specify another e-mail address.

We’ll enable users to explicitly choose an edition which they want to evaluate shortly.

Sorry for the inconvenience. We hope that you’re otherwise having fun evaluating YouTrack!

The time has come and we’re releasing YouTrack 1.0 Release Candidate today.

To sum things up, the RC build introduces a pack of new features, bug fixes, and usability improvements compared to YouTrack Beta, including:

• OpenID support via 5 providers to log in with a single click.
• Select All to modify more issues than you have in a single page.
• Restructured permissions for clear administration.
• “Verified” state for use by your quality assurance department.
• Filter hints for better understanding or your current filter selection.
• E-mail threading to prevent YouTrack notifications from flooding your inbox.
• Merging related changes in e-mail notifications (and no more subscriptions to tags and saved searches that you haven’t ever touched!).
• Direct links to comments and new issue form.
• Release notes support (for example, see RC 2 release notes view for everything (except exceptions) that we’ve fixed since YouTrack Beta).
• Collapsed view and “Show all” links for tags and saved searches.
• Support for IE6+ via Google Chrome Frame.
• New shortcuts for toggling issue list views (Ctrl+Alt+plus/minus), and getting back from full issue view to the issue list (Ctrl+Up).
• Link to registration form from Admin Area | Users tab.
• And so on!

Download YouTrack RC and try it out! Should the build contain serious bugs, please report them into our YouTrack instance.

Are you tied with Internet Explorer 6? Do you like vintage style? Anyway, here’s a solution for you: YouTrack now supports Chrome Frame. Once you enter YouTrack with IE 6, you’ll be automatically redirected to Chrome Frame installation page.

Of course, if you have already installed Chrome Frame, it should work with YouTrack out of the box.

However, don’t forget that Chrome Frame is still unstable and we disclaim any guarantees regarding running YouTrack with it.

We have finally come up with a pricing policy for YouTrack. To make long story short, we’ve got two editions, and we’re giving them away at 50% discount.

Enterprise Edition provides essentially everything that YouTrack is capable of, with no limitations whatsoever. Its regular price tag is set at $1200 but we’ve got an introductory offer for you: by ordering YouTrack Enterprise Edition before New Year, you receive it at a price that is twice less than it’s worth. In other words, you’re getting a keyboard-centric, full-featured, fast-flying, AJAX-based, state-of-the-art bug and issue tracking system at as low as $600!

Now what if you’re a small to medium team? There’s an alternative offer for you: Professional Edition. It’s restricted to 10 projects and 20 user accounts, and doesn’t support LDAP authentication. However, how can you resist buying a keyboard-centric… (see above for other superlatives)… bug and issue tracker for only $150? Hurry up though: it will cost $300 after New Year.

Before you make a decision, you’ll be able to evaluate YouTrack for an entire 2 months. Whichever edition you choose, you will receive 1 year of free technical support and upgrades (meaning that you will most likely upgrade to our next major version without paying a buck). Any subsequent updates will be paid again.

We have published a new EAP build number 76.

Download it, and don’t forget to update your license.

• New features
• Fixed issues
• All together as HTML

The following improvements get honorable mentions:

• You can now replace YouTrack logo with your own logo (JT-1385).
• You can navigate from full issue view back to the list of issues by pressing Ctrl+Up (JT-2324).

The best way to find something in YouTrack is to search for it using our search box. However, if you don’t feel comfortable with our search syntax, you can use filters to the left of the list of issues.

As you select filters, YouTrack calculates the number of issues that match your current selection and displays it in a pop-up. For example, when you select “Major” for priority and “Bug” for type, YouTrack immediately tells that this particular selection includes 2 major bugs:

Now, just click “Show” to display these matching issues.